Case Study: Professional Sports Charter Catering Program

A professional sports organization needed to replace fragmented catering with a standardized, allergen-aware program across its travel roster.

The Challenge

• Full-season charter catering for players, coaches, and staff
• Allergen restrictions across the travel roster
• Position-specific nutrition requirements from the performance team
• Last-minute roster changes requiring same-day catering adjustments
• Previous catering issues had caused team complaints

The Délicieux Solution

• Individual meal labeling by player name and position group on every flight
• Roster allergen matrix updated from team medical staff
• Spare Protein Protocol built into every order
• Same-day adjustment protocol for roster changes
• Silent Dispatch SMS to the equipment manager

Outcomes

• Consistent roster-aware labeling
• Coordinated dispatch communication
• Standardized catering support across the charter program

Contact: +1-866-328-7905 | privatedining@dfinflight.com